1. Introduction

Top or Bottom  (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data in accordance with the Singapore Personal Data Protection Act 2012 (PDPA) and other applicable laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.toporbottom.com.sg and use our services.

2. Collection of Personal Data

We may collect the following types of personal data when you interact with us:

• Name, email address, phone number, billing/shipping address
• Payment information (processed securely via our payment partners)
• Login credentials if you create an account
• Social media profile data (if you use social login)
• Purchase history and preferences
• Technical information (IP address, browser type, device info, cookies)

3. Purpose of Data Collection

We collect and use your personal data for purposes including:

• Processing and fulfilling your orders
• Account registration and management
• Providing customer support and responding to inquiries
• Sending order updates, marketing communications (with your consent), and promotional offers
• Analysing website usage to improve products and services
• Complying with legal and regulatory obligations

4. Disclosure of Personal Data

We do not sell your personal data. We may share your data with:

• Payment processors and logistics providers
• IT service providers and hosting companies
• Regulatory authorities if required by law

5. Protection of Personal Data

We take reasonable measures to protect your personal data from unauthorised access, use, or disclosure. While we strive to use commercially acceptable means, no method of transmission or storage is 100% secure.

6. Retention of Data

We retain personal data for as long as necessary to fulfil the purposes stated above, or as required by law.

7. Access, Correction, and Withdrawal of Consent

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Withdraw your consent for the collection, use, or disclosure of your personal data (note: this may affect our ability to serve you)

To exercise these rights, please contact our Data Protection Officer:
Email: Admin@toporbottom.com.sg
Attention: Data Protection Officer

8. Use of Cookies
We use cookies to enhance your browsing experience and analyze site traffic. You can manage your cookie preferences in your browser settings.

9. Third-Party Services
Our site may contain links to third-party websites. We are not responsible for the privacy practices of these websites.

10. Changes to Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with the updated date.